Shipping and Returns

Delivery Policy
We will do our utmost to deliver your order within 3-5 working days from receipt of your order and your payment.
Deliveries are made through our nominated courier and a customer signature is required as proof of delivery. If there is no one available to accept delivery of the goods a notice will be left by the courier asking you to arrange a more suitable time for delivery, or for you to collect the goods from the courier depot.
Delivery will only be made to a physical address in New Zealand. There is a standard shipping charge per order; this will show on your order during checkout.
We do not take responsibility for failed deliveries when a customer has provided incorrect or inaccurate delivery information. Delivery times quoted are estimates only; we cannot be responsible for delivery delays due to causes beyond our control.

Returns Policy
Garment(s) should only be returned if you have ordered the wrong size garment or if there is a problem with the garment. Please be aware we cannot exchange a garment for a different style.
To return your order it must be accompanied by a copy of the original order or invoice and the return form.

Please mail your parcel to:
PO Box 13 213
Auckland 1643

Please courier your parcel to:
8 Hugo Johnston Drive
Auckland 1061

Terms of return
An order can only be returned within 14 days of receipt. Items must be unworn and in original condition in order to be returned.
Damaged, worn, unwashed, or altered garments will not be exchanged, credited or refunded.
If a fault should appear after a garment has been worn please launder before return.
Shipping costs of returning an item will be at your own expense unless an item is faulty; in this case please call us to arrange free postage.
If an item is being exchanged for a different garment size then the postage costs of returning the item will be at your own expense.
Any refunds will be made back to the means of purchase, i.e. credit card, direct credit or cheque.