General ArgyleOnLine Shopping

Select the garments you require by clicking "Add to Cart". Once you've added all the items you need click "Checkout". You will need to type in your delivery address then click "Proceed to Payment Method". Choose your payment type (Credit/Debit Card, Account to Account, Cheque or WINZ Quote) and proceed to payment or place your order. Once you've placed your order you will be taken to a confirmation page. You will also receive an email with the order confirmation.
This depends on your laundry schedule. We recommend a minimum of 2-3 tops, 1-2 bottoms, 3 pairs of socks (if required) and 1 outerwear piece. It is easy to order more garments if they are needed.
Payment can be made by Credit Card (Visa, MasterCard), Debit Card (Visa, Master Card), Direct Credit or Cheque (payable to ArgyleOnLine).
Argyle OnLine is an online service only.
ArgyleOnLine website pricing for both garments and freight charges are inclusive of GST as is the order confirmation you will receive. Please note that the invoice you will receive with your garment order will show pricing and freight charges exclusive of GST and GST will be calculated and added at the bottom of the invoice. The total of your order confirmation and the invoice will be the same.
We use the highest level of online security to ensure that online shopping with your credit card is safe.
Please contact our customer service team on 0800 11 00 59 or send us an email via the "Contact Us" page as soon as possible to amend your order.

Quotes & Financial Assistance

A quote can be generated from our site to apply for assistance from Work & Income New Zealand (WINZ) with the purchase of your schoolwear requirements.
To get a WINZ quote you need to complete an order online and select "WINZ quote" as your payment option. You will then receive an email with your order confirmation. Print this out and take it to your nearest WINZ office for approval. Please ensure they quote our invoice number as a reference when making payment.
We recommend placing your uniform order online and taking the quote to WINZ at least 3 weeks prior to the date you need the uniform. Your order will be dispatched once payment has been cleared from WINZ. If your order has not been paid in full you will need to pay the difference or amend your order. To do this, please contact our customer service team on 0800 11 00 59 or send us an email on the "Contact Us" page.
You can generate a quote from the website by completing an order online and selecting your payment method as ' Cheque'. You will receive an email with your order confirmation. Forward this to the organisation to make payment via direct credit (quoting our invoice number as a reference). Your order will be dispatched once payment has been cleared. If your order has not been paid in full you will need to pay the difference.

Sizing

Sizes can vary by manufacturer and item. School uniform sizing often does not match everyday clothes. Our garments are uniquely designed for your school and have different fittings, so please check the size chart with your measurements before ordering online to make sure that you get the sizes that fit you best.
You will need a tape measure, close fitting clothes and it helps if you have someone to measure you. Take a few body measurements following our measuring tips. Follow the size chart on the product page to select the corresponding size. We have allowed room for a comfortable fit and growth. Sizing may vary between garments, please check the size chart carefully before placing your order.
If you need a tape measure, they are available from your child’s school. If you are unsure of where to measure, follow our measuring tips. When measuring, keep tape snug but not tight. If your measurements fit you into more than one size, we recommend that you select the larger size. That way you can be sure there is more room for growth.

Shipping

Argyle OnLine will courier your parcel to you directly. Being an online service only we do not have any pick up options available.
Shipping is charged at a flat rate of $4.95 within the North Island and $7.50 within the South Island. The appropriate shipping costs are automatically added to the checkout.
We have a 3 to 5 working day turnaround from receipt of payment. All orders are sent on an overnight service with Courier Post. You will receive an email with tracking details as soon as your order is dispatched.
Please allow at least 3 to 5 working days for your order to be dispatched from receipt of payment. If you have received a Dispatch Order Confirmation email your can check the status of your parcel by clicking 'Track Order' or alternatively you contact Courier Post on 0800 268 743 and supply them with your tracking number. If your parcel has been lost or damaged please contact us to arrange a replacement.

Returns

An order can be returned within 14 days of receipt. Items must be unworn and in original condition. Damaged, worn, unwashed or altered garments will not be exchanged, credited or refunded. If a fault should appear after a garment has been worn please launder before return. Shipping costs of returning an item will be at your own expense unless an item is faulty; in this case please contact us to arrange free postage. Any exchanges or replacements are sent free of charge.
To return your order it must be accompanied by a copy of the original invoice. Please address your parcel to: ArgyleOnLine, 8 Hugo Johnston Drive, Penrose, Auckland 1061. We recommend you courier your return parcel so you can track its delivery progress and ensure it arrives promptly.
We will not refund purchases of multiple garments used for the purpose of determining the correct size. Refunds will be paid back via the original method of payment. If your order was paid by WINZ, please provide your WINZ client number. Refund cheques take up to 10 working days to be processed.